Friday, January 25, 2019
Consulting assignment Essay
What are the potential sources of the problem?The source of these problems seems to be glide path from two studys in Interwest health care. The first area is the miscommunication that the hospital administrators are having with international amperehetamine anxiety. The hospital administrators and upper management are non only having miscommunication issues exclusively they also do not share the same role expectations with each(prenominal) separate which is creating tension. The hospital people accused Singh of being a bureaucrat who did not care about patient services. Singh accused the hospital staffs of not understanding the grandness of accurate reporting (Brickley, Smith & Zimmerman 2009 p. 38). The jiffy area is the system or impact that is in place for transcription and entering info. The current process is clearly not running at an efficient rate which is raising concerns for upper management. Even though hospital administrators do not see to eye to eye with up per management the concerns that they have are valid and can have a precise negative impact on Interwest Healthcare if the issue is not resolved.What study would you want to analyze?The first information that would be analyzed is the process that is done to record and enter data for patients. It is important to gain as much information as practical regarding the data accounting opening because that is the origination of the whole issue between hospital administrators and upper management. Another area that would be analyzed is the workplace with emphasis on how time is managed and the importance employees put on data meekness. It is important to gather and analyze as much information as possible on the source of the problem. By gaining and analyzing the information it would help Interwest Healthcare bemuse progress on the data entry issue which will put them in a ameliorate position to succeed.What actions might you recommend to increase the accuracy of the data entry?The first point of action would be streamlining and simplifying the data entry process. By completing those it would not only increase the accuracy of the data entry still it would also decrease the burden on the hospital administrators. plainly before any changes to the data entry process are do it is important to communicate directly to the hospital administrators. It is important to have the hospital administrators on board with the changes that will be made with the data entry process. By gaining the hospital administrators consent with the changes this will allow a fine transition for the data entry change and it could provide a positivist change to the workplace.As for the changes to the data entry it would most likely be a simple computer process on with small forgather of opuswork. It would be best to have some sort or paper record on file that would need to be alphabetized along with a simple computer program. The computer program would help discipline accuracy and wo uld have the patients data record on file which will be easy to locate. There would be very little paper work for the process mainly because it takes up office and takes more time to record. The paper work that is part of the process would solely serve as a backup if the computers were down. The key to ensuring accuracy with the data entry is to make the process as simple as possible so it would minimize the errors.How does your view of behavior affect how you might lecture the consulting assignment?As a consulting assignment I see Interwest Healthcare as a company in distress due to the look the hospital administrators and upper management. The way the two groups have been behaving and treating each other it is a clear sign of stress and miscommunication. One of the first tasks is to intermediate the two groups and try to have everyone on the same page. There is a clear disconnect on the expectations of each others roles but by bringing them together the roles and expectations can be made by both parties and progress can be accomplished. In order to make progress both parties will need to be able to via media and be willing to understand each others concerns and priorities.Refreneces Brickley, J.A., Smith, C.W. & Zimmerman J.L. (2009). Managerial economics and organizational architecture (5th Ed.). New York McGraw-Hill Irwin.