Leadership Challenges at Coastal Bank Essay

Coastal desire is a large bank in a southeastern city. As a part of a comprehensive internal management lead, elder vice president, Harris Meade, examined the swage, absenteeism, and productivity figures of all scat groups in the brass. The results Meade obtained contained no real number surprises except in the grammatical case of the check-sorting and data-processing incisions.In general the segments displaying high turnover and absenteeism rates, such as the clerical department had gloomy production figures, and those with low turnover and absenteeism were highly productive. No surprise there.When analysis began on the check-sorting and data-processing figures, however, Meade spy that both(prenominal) departments were tied for the lead for the lowest turnover and absenteeism figures. What was surprising was that the check-sorting department ranked first as the most productive unit, whereas the electronic data-processing department ranked last.That inconsistency was furt her complicated by the fact that the operative conditions for check-sorting employees are extremely undesirable. They work in a large kick in room that is hot in the summer and cold in the winter. They work alone and operate high-speed check-sorting machines requiring a high spot of true statement and concentration. There is little chance for inter litigate because they all take rotating coffee tree breaks.The computer room is air-conditioned, with a stable temperature year round it has accurate lighting and is extremely quiet and comfortable. It was known that both groups are highly cohesive and that the workers generally function well with others in their department. This observation was reinforced by the studys finding of the low levels of turnover and absenteeism in both departments.In an effort to understand what was happening, Meade decided to interview the members of both departments. Meade hoped to gain some insight into the dynamics of each groups behavior. It was di scovered that the check-sorting department displayed a great deal of committedness to the comp whatsoever. almost of the group was unskilled or semiskilled workers although they have no unionised union, each person felt that the company had made special efforts to hold their wages and benefits in line with unionized operations. They knew that their work required aggroup effort and were committed to high performance.A quite different slip existed in the data-processing department. Although the workers liked their fellow employees, there was a uniform heart among this highly skilled group that management placed more fierceness on production than on staff units. It was their contention that pay increases had been split for operating departments and that the gap between the wage earners and salaried employees did not consult the skill differences. Because of that, a large percentage of the group displayed little loyalty toward the company, even though they were very close amon g themselves.There is some degree of urgency to improve productivity. A major competitor in the function is increasing its marketplace share, while Coastal Banks market share is trending downward in the last two quarters.You are Harris Meade and you are tasked with improving productivity throughout the bank.Case Study Analysis denomination RequirementsYour 1,200-1,700-word analysis of the Coastal Bank case should demonstrate the application the respective(a) leadership approaches, principles, and theories discussed during the course to create a solution to the dilemma. Your solution must refer to and cite the information covered in the textbook.Your analysis of the case should include the following1. Problem statement2. Key facts3. View meridian analysisWho are the key participants in this problem? State their stand of the problem4. Solution(s)How does the course content support acting on this takings?What are the challenges and benefits (individual, organizational) to the p roposed solution?Based on the course content, who should be mired and why?How do you decide on the best course of action?What is the best method to make the decision?How do you implement any change that may be needed?Evaluation of the case study will be based on the following criteria Clarity and organization of the possible solution. The solution demonstrates an application of the leadership approaches, principle and theories covered in the textbook. The solution demonstrates the synthesis of additional relevant and credible leadership resources. bond certificate to appropriate use of writing conventions, coherence and adherence to APA standards.